add dynamic "To" in email
Etab Hamza
when create an automation with send email action , admin must add static email in the To field , I prefer to set this field as dynamic value like the assignee, watchers , creator etc
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Vincent DAmico
Zeb I haven't reached out directly before, but I'm a big fan of your work. I'm hoping you might be able to help with an important feature request that would significantly improve our onboarding process.
The feature we need is straightforward: when a task is created, we'd like the email address listed on the task to be automatically set to the email that was selected during creation.
This would be incredibly valuable for our team, especially for onboarding new users. I noticed this request has been in the backlog for some time, and I'm wondering if you could help prioritize it or bring it to the attention of the appropriate team.
I believe this feature isn't widely utilized simply because many users aren't aware of its potential.
Luci N.
Vincent DAmico: Jumping in for Zeb! Thanks for sharing your idea! While this is still an open feature request, have you tried using an Email Custom Field?
First, you need to add the Email Custom Field to your location. Then you'd need to add the email address in the Email Custom Field.
Then, once you start drafting an email inside of the task, the email address from the Email Custom Field will come up as the suggested email address.
This sounds like it would be close to what you're looking for!
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Vincent DAmico
Thanks Luci N. I know you are a Staple of Clickup over there! I see you all around all social media channels always helping the community.
While this is a great feature, unfortunately, templates currently don’t support variables. The only way to include variables is through Automation Emails, which limits our flexibility. Even though AI could help generate content, it shouldn’t be necessary if templates could simply support variables.
This puts us in a difficult position—we’re so close to fully automating our processes, but this missing functionality holds us back. The main purpose of templates is to avoid errors and streamline communication.
By not allowing dynamic variables in standard or template emails (outside of automations), we’re missing out on ClickUp’s full potential. This feature could drive even greater adoption and make the platform nearly perfect.
All we want is the ability to template an email like: “Hello @Full Name, ‘Custom Field Task Name’.”
This would be a game changer.
If you could communicate this clearly to Zeb and the team, and encourage them to consider adding this feature, I’d be extremely grateful! I know this would be a super accelerator in selling click up.
Aurora Harper
Not sure why this isn't already a thing! We should be able to pull dynamic content from the task, such as a custom field where a customer email has been captured, so that we can generate automations to send those customers emails automatically. Bump this up the priority list please! I would use the HECK out of such a feature.
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Rivky Klein
Yes, please! I would very much want that feature added
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Noah Parmelee
This would be especially helpful if the 'To:' field can include a dynamic field for 'Creator Email'. That exact dynamic field already exists in the Subject & Body section of the Automation menu.
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HR
This is a must for running any sort of mail-based support platform out of ClickUp
Melanie von Schorlemer
I agree!
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Alejandro Granados
It would be great. The workspace already have the email of all people participating in
Suport Coeli
I agree
Aurelien Schibli
Yes please!! Every assignee has an email so that should be easy to do.