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View Only People taking Guest Seats
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Gira Wieczorek
On my People Tab, everyone is shown as Guest, when most are View Only. There should be 2 Guests, and 5 View Only. Customer support confirmed my account is showing 2 guests, 5 view only. However, as you can see on this screenshot it is showing 7 guests.
I tried to remove and re-add people as recommended by the first support person, but it did not resolve the bug.
The bigger issue for me is that I had more View Only people, but my People Tab said I had maxed out Guests when I had not, so I ended up removing a few folks to see what was going on. I need to re-add those folks ASAP.
I have reported this bug to customer service, who then sent me to technical support - who then sent me the same sentence on how billing, guests, and view only work (which is not the issue).
This is a newer bug!
Thank you!
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Katelyn Jones
Hey, there!
We are happy to share that this bug is now resolved! 🙌
Please let us know if you run into any issues!
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Katelyn Jones
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Katelyn Jones
Hey, there!
We are happy to share that this bug is now resolved! 🙌
Please let us know if you run into any issues!
Garrett W
Hey, there!
Thank you so much for letting us know about the issues pertaining to guests when viewing the People settings page. 🙏
This bug has been confirmed and assigned an ID of
CLK-33308
. Adam, I've also created a report for you to ensure that you're kept up-to-date on our progress and receive an email once we've rolled out a fix. 🛠
Your Report ID is
CLK-54553
, which you can use at any time to reference it!To anyone else experiencing this issue, please contact us at bugs@clickup.com, and
include a direct URL to this post along with this ID: CLK-33308
.We'll be on the lookout for your replies! 👀
Thanks!
Garrett W
in progress
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Adam Annonim
I am experiencing the same issue, member converted to guest seems to have "view only" mark, but whatever I do to other guests wont bring "view only" status to them.