14
Search not working
under review
Jay DiPietro
Search is not functioning at all for me. Can't find any categories in 'relevant' 'exact match' or 'recent'. Super frustrating as I am forced to go to 'Everything' space and then filter to try to find anything via search.
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Claude Barns
After exporting my workspace, exact match works again. Not sure what happened, something else could've been fixed in the meantime.
Jakob Schmitt
Same here!
It's getting unacceptable.
After some minutes, I get "no exact matches found. Try relevant search" ... even though I am using relevant search.
See for yourself: https://share.clickup.com/clip/p/t2494557/537f970d-8fe7-4209-b8ab-d050e96a256a/screen-recording-2021-02-03-15%3A07.webm
Searching tasks using the filter function works though: https://share.clickup.com/clip/p/t2494557/d7c51e59-3c2a-4643-92be-07cc9e5d2bde/screen-recording-2021-02-03-15%3A10.webm
I'd really like to know: why are these issues with search occurring over and over again?
Also: Is there a rough but realistic estimate of when this bug will be solved for good?
J
Joe Booth
Happening again for me and my team
M
Marc Kilian
Same here. Search returns arbitrary results with no apparent pattern to what the issue might be. I am ok with having a Hangouts or Zoom with you guys to demo what's going on.
Jason Dale
under review
Jason Dale
Hey everyone!
Our team is having trouble reproducing this error, but we want to get this resolved for you!
Could you please write into bugs@clickup.com so we can further investigate this issue? When you write in please include a link to this post so our technical team is aware of the issue you're facing!
We'll keep an eye out for your messages!
Jay DiPietro
@Jason Dale: Seems to be intermittent. 1hr later I can't reproduce either. But for ~45 mins I couldn't get the functionality to work on Desktop or Web -- refreshes, reboots, etc didn't help. Not network issue as all other SaaS apps working fine. If I can reproduce today will respond to the email address with a Loom. Thanks!
Eliyahu Parker
@Jason Dale: Just submitted a bug email report
Jakob Schmitt
@Jason Dale: just submitted