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Have to click "Create subtask" icon 2 times...
in progress
S
Serge
First off, amazing job on nested subtasks! They're awesome!
Only issue so far is when clicking Create subtask icon, it quite often takes 2 clicks to see the new subtask box. It's not consistent, but if you click the button on a few subtasks, you will see the issue. (Make sure you're clicking on SUBTASKS to create nested subtasks. Also test 2nd and 3rd level subtasks)
This issue doesn't seem to effect the + icon, when there's already subtasks. Only the icon shown in the image.
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Jordan Randolph
in progress
Hey everyone!
Thanks for all the info! I was able to reproduce both issues that you had mentioned!
We've gone ahead and passed this to our developers so they can investigate the issue. If we have any updates or questions regarding this bug, we may reach back out to you 🐛
Let us know if you need anything in the meantime!
Thanks!
S
Serge
@Jordan Randolph: Thanks! Please also check this related issue: when clicking [+] a 2nd time to close new-task row, it doesn't close, just goes out of focus. and clicking [+] again has no effect after that.
Jordan Randolph
Hey, @Serge!
Thanks for pointing that out!
I actually noticed your earlier comment, so I included all the bugs you have caught in the report.
We'll be sure to update you guys when we hear some news from the developers!
Hope you have a fantastic day!
Thanks!
Shaquille Payne
under review
Hey everyone!
Our team is having trouble reproducing this, but we want to make sure this resolved for you as well!
Could you please use this link https://app.clickup.com/?ngsw-bypass=1 to bypass your local cache and ensure you're using our latest updates?
If the issue persists, could you please write into bugs@clickup.com so we can further investigate this issue?When you write in please include a link to this post so our technical team is aware of the issue you're facing!
We'll keep an eye out for your messages!
Thanks😊
S
Serge
@Shaquille Payne: Using Chrome 82. Tested with your link and incognito mode, same issue. Feel free to test in our account's "Test Space". After initial 2 clicks, 1 click works to open/close new-subtask row. It's the very 1st click on a specific task that doesn't register.
Remember this is only issue for subtasks that do not have any subtasks beneath them. The [+] icon works just fine, but that's only visible when there's existing subtasks.
And found a 2nd issue when clicking [+] a 2nd time to close new-task row, it doesn't close, just goes out of focus. and clicking [+] again has no effect after that. And also test what happens when clicking add-subtask on another task while the new-task row is open, saw some unusual behaviour with that.
Also don't know why tag icon is out of place...
Bex
Yeah, I was just about to say this too. It seems to only be an issue if the task doesn't already have subtasks.
Jérémy
@Shaquille Payne: Same like Serge. Using Chrome 87 and Firefox 84
Jason Dale
@Jérémy: Thank you for the follow-up information! We have confirmed this bug and will be in touch once it has been completed!
Let us know if you have any further questions!
S
Serge
@Jason Dale: Jason, now the button has stopped working completely. I cannot add subtasks! I have to create a main task and drag/drop it to make it a subtask...
Jason Dale
@Serge: Hey, Serge!
Our team is having trouble reproducing this error, but we want to get this resolved for you!
Could you please write into bugs@clickup.com so we can further investigate this issue? When you write in please include a link to this post so our technical team is aware of the issue you're facing!
We'll keep an eye out for your messages!
S
Serge
@Jason Dale: It's this button on a MAIN task that has NO subtasks. The same button works fine on subtasks, but NOT on the main task. Can click it 50 times and it does nothing.
S
Serge
@Jason Dale: It's working again, but 2 clicks as usual. This seems like a 15-30min bug fix, any idea why it's taking 2mnths?
Jason Dale
@Serge: Hey, Serge!
Would you be able to write into bugs@clickup.com so we can further investigate this issue? It would help us reproduce this on our end and send the new information on what you are experiencing to our development team.
When you write in please include a link to this post so our technical team is aware of the issue you're facing!
We'll keep an eye out for your messages!
S
Serge
Hey Jason, finally figured it out! When I have Subtasks hidden, it's 1 click, when I have "Expand All" it's 2 clicks!
Also in BOTH situations, when I add a new task into this list, the create-subtask button on that task doesn't work at ALL, not even with 10 clicks. Probably separate bug, only fixable via browser refresh
