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417 connection error
complete
G
Gillian Bower
I'm getting this message everytime I try to do pretty much anything in ClickUp.
There is nothing wrong with my internet connection, I've had this now for a few weeks and tasks that I 100% know were there 2 days ago, I can no longer find.
I was about to do a huge migration and use ClickUp for everything in my business but I'm nervous to now with this unreliability. I'm in Google Chrome and have the paid business ClickUp version and there is only me, I'm a sole trader.
Please advise, thanks.
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Walter G.
in progress
Hey, everyone!
Thank you for writing in about this! ⭐️
We've recently confirmed this bug, and have informed our developers that you're also running into this issue.
The Report ID for this thread is: CLK-54719
As soon as we have any updates, we'll be sure to reach out! 🚀
Thanks!
Walter G.
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Michael
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Walter G.
in progress
Hey, everyone!
Thank you for writing in about this! ⭐️
We've recently confirmed this bug, and have informed our developers that you're also running into this issue.
The Report ID for this thread is: CLK-54719
As soon as we have any updates, we'll be sure to reach out! 🚀
Thanks!
Walter G.
Guy Mannerings
Walter G.: Thanks! Great to know.
Guy Mannerings
I am getting a similar issue. The only difference is that I don't seem to be missing tasks or changes to tasks. They all seem to be going through okay.
It's like ClickUp thinks there is a connection error, but there isn't.
As with the OP, there is nothing wrong with my internet connection.
There also doesn't seem to be any consistency - this error can pop up at any time. Usually when I make a change to a task, but it can also be when I am doing nothing in ClickUp.
I would say this started happening early January 2022.
G
Gillian Bower
Edit - I've located the missing tasks from 2 days ago in Trash so restored them. I really don't believe I sent it to trash as they were important. I have a feeling they may have gone when I un-synced my google calendar as it wasn't bringing everything across.