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Public Templates Duplicating Custom Fields
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Dani
This has been logged with support and confirmed as an active bug. I am adding here to give others an option to find it and hopefully express how impactful this is.
Templates shared with a public share link are creating duplicate custom fields in every list that is added within a folder that has folder level custom fields.
This issue does not occur within the same workspace via creating a new space or by using the share link.
It only occurs when sharing publicly with another account.
The custom fields inserted in the worksheet are tied to the list level custom fields which makes deleting them impossible without rebuilding the entire system manually for each person.
This breaks templates to the point of being 100% unusable and is holding up all of our students who are half way through onboarding to Clickup.
I know there are a billion little bugs on this list but please, fix templates so we can give people a chance to see how awesome clickup is!
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Kaleb Garrison
complete
Hey, everyone!
We recently pushed an update that should've resolved the issues you're seeing with custom fields being duplicated! That said, if you are still running into issues, please don't hesitate to let us know and we'll be happy to take a look.
We hope you have a great day!
Jonathon Arbona
in progress
Hey Dani!
Thanks for bringing this to our attention!
We've escalated this issue with our developers and understand how critical it is to have this fixed.
As soon as we have an update on this, we'll be sure to update you on this!
Dani
Jonathon Arbona: Thank you so much! Really appreciate the response and understanding of how critical this is. Excited to continue to spread the Clickup love with our community!
Dani
Zeb if there is anyway to expedite this bug we have tons of students stuck in the middle of onboarding after them waiting months for this template release. There are no simple work arounds. I've troubleshot this for hours and did dozens of loom videos for support to isolate this down to the exact issue.
It's making us and Clickup look really poor. And is holding us up from scaling this up to bring a lot of new customers over to Clickup.
Appreciate your consideration in expediting this!
Dani
Waleed Elaghil: hey waleed! Thanks. They told us that two days ago up above this? Do we have an update at all on potential timing of a fix? We've got students in complete lurches. Thanks so much!
Waleed Elaghil
Hey Dani! I completely understand. I've surfaced this to the team to have this bug at the top list of priorities, thanks!
Waleed Elaghil
Hey Dani! I was told that you problem is solved now. let me know if you're still facing any issues 🙂